When looking to purchase a service or product, people often skip right through the company explanation of it. The digital age of consumers has seen every trope of marketing and advertising, hearing or reading a company sponsored review is more likely to turn them off of the product than to engage them. Countless consumers value the opinions and input of their fellow community members far over that of CEO’s or industry experts. 70-80% Of people will conduct their own independent research. Capturing quantity and quality of easily accessible reviews is essential to bring in new business and to have a constant stream of organic growth from online consumers. As a business owner, Harry Hedaya has lot of experience in the matter and is willing to share some usefull help.
Harry Hedaya aims to create maximum hapiness
Obtaining and maintaining this 5- Star rating is essential as many prospective customers will not even consider visiting a business or purchasing a product unless the rating is in that favorable territory. Having negative reviews plaguing your company’s Google Review section can and will result in devastating losses to potential customers.
Getting reviews from customers
The issue is getting those happy customers to leave a review. Many people will have a good experience and be content with it, but won’t share their experience online. Which is why it is important as a business to ensure every customer that their opinion and voices this for others to see. Directly contacting the customer, even in this short and efficient way, lets them know that they are valued and gives their opinion a sense of importance. Targeting every customer gives them a direct role that will then build into the online rating of your company to skyrocket as the positive comments eventually will drown out the few negative unprompted ones.
Reviews are the key for you acquisition
Give your company the boost it needs, Social Proof has been proven time and time again to give results as expected in the sense that the individual responds to the crowd. Interested? Read more in Harry Hedaya’s blog about Capturing Customer Hapiness.